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EnterpriseVision(TM) Awards GRIC Communications With Best Enterprise Solution

Aug. 20, 2003 MILPITAS, CA MARKET WIRE

GRIC Communications, Inc. (NASDAQ: GRIC), a leading global provider of secure mobility solutions for global enterprises, announced that GRIC MobileOffice was named Best Enterprise Solution at EnterpriseVision 2003, held July 28-30, 2003 in Pasadena, California. EnterpriseVision awards are based on nominations made by IT solution providers attending the event. GRIC MobileOffice provides mobile and remote professionals with secure and reliable access to corporate networks, enabling them to increase productivity while away from their offices.

"Because EnterpriseVision attendees are so strongly connected with IT buying decisions, it is truly a tribute to GRIC that they were selected," said Sally Hewett, event director for EnterpriseVision. "Recognition through a Best of EnterpriseVision award signifies that technology vendors have achieved the admirable goal of delivering products that answer a pressing need from the enterprise community."

"We are honored to receive this prestigious award, recognizing the innovative advances that GRIC MobileOffice brings to enterprise customers. As the number of remote and mobile workers steadily increases, their needs will only become more complex, and it is imperative that technology meets the challenge. GRIC's secure access solutions for outside the firewall combine robust management and unmatched coverage. As a result, our corporate customers realize lower total cost of ownership, increased control, significant risk reduction, and enhanced productivity for mobile employees," said Bharat Dave, GRIC's Chief Executive Officer and President. "The future of remote access is more than just reliable networks. Remote access must address the greater issues of secure, authenticated connections, and growing management headaches associated with mobile workforce requirements. MobileOffice is the answer."

GRIC's MobileOffice brings together the network resources, access methods and devices, critical productivity and security applications that enterprises need to keep their mobile and remote workforces productive and their critical data safe. Mobile and remote enterprise users gain access to corporate systems and data through GRIC's growing network of wired and wireless access points. GRIC's TierOne Network(TM) boasts more than 25,000 wired and wireless access points in more than 150 countries, including nearly 500 wired Ethernet access locations, and more than 2,000 secure wireless access points.

In addition to remote Internet access, GRIC MobileOffice simplifies software version control and updates, and eliminates expensive help desk support, helping corporate IT departments to more efficiently and cost-effectively manage the remote workforce.

EnterpriseVision(TM) is produced by Vision Events(R), a Gartner, Inc. (NYSE: IT) and (NYSE: ITB) company.

About GRIC Communications, Inc.

GRIC Communications, Inc. is a leading global provider of secure mobility solutions for global enterprises. GRIC's MobileOffice solution delivers -- reliably and securely -- to business individuals, who are traveling or working remotely, the same set of services they have access to when they are working in a central office, thus allowing them to work productively and efficiently wherever they happen to be. The GRIC TierOne Network(TM) of more than 300 top-tier service providers provides end users remote Internet access through more than 30,000 wired and wireless access points in more than 150 countries. A member of the Wi-Fi Alliance, GRIC continues to pioneer roaming and remote Internet access via Wi-Fi and other broadband solutions. Its broadband network now includes more than 2,000 Wi-Fi and wired Ethernet access locations in 14 countries worldwide. To learn more about GRIC, please visit our website at www.gric.com.

About Vision Events

Vision Events, a Gartner, Inc. (NYSE: IT) and (NYSE: ITB) company, is a leading producer of highly focused business events that bring resellers and end users together with leading and emerging vendors in private boardroom appointments to form strategic partnerships and secure new business in the technology sector. Additional information about Vision Events can be found at www.visionevents.com.

About Gartner, Inc.

Gartner, Inc. is a research and advisory firm that helps more than 10,500 clients leverage technology to achieve business success. Gartner's businesses consist of Research, Consulting, Measurement, Events and Executive Programs. Founded in 1979, Gartner is headquartered in Stamford, Connecticut, and has 4,000 associates, including more than 1,000 research analysts and consultants, in more than 75 locations worldwide. Fiscal 2002 revenue totaled $907 million. For more information, visit www.gartner.com.

GRIC, GRIC TierOne Network, GRIC MobileOffice and the GRIC logo are trademarks of GRIC Communications, Inc. All other trademarks mentioned in this document are the property of their respective owners.


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